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Support

Got questions? We've got answers.

Frequently Asked Questions

How do I install effect packs?

After purchasing, packs are automatically added to your account. Open HUDHero, go to Settings → My Packs, and enable the ones you want to use.

Why aren't effects showing up?

Make sure HUDHero is running and you've mapped at least one trigger button. Effects only fire on mapped UI elements, not every click.

Does HUDHero work with any application?

HUDHero works with most Windows applications. Some apps with anti-cheat or DRM may block overlays for security reasons.

Can I get a refund?

We offer refunds within 14 days of purchase if you haven't downloaded the pack. Contact support with your order details.

How do I transfer purchases to a new computer?

Just log in with the same account on your new computer. Your purchases are tied to your account, not your device.

Still need help? Send us an email and we'll get back to you within 24 hours.